The room will be cleaned between 9:30～15:30.
If you plan to return within the cleaning time, please inform the front desk staff your request time for the room cleaning when you go out. (※In case you don’t inform your request time, we maybe ask you for waiting for a while when you come back.)
If the room cleaning is not necessary, please show up NO CLEAN UP TODAY sign on the hallway side of the door.
In accordance with sanitary management of the guest room, the room cleaning will be carried out at least once every 3 days.

We are sorry, but our rooms are all non-smoking room. You can smoke at the smoking space in a lobby on the 1st floor.

If you cancel your reservation, please inform us 48 hours before your arrival date.
Late or un-notified cancellation may incur cancellation charge as below:
* One day before of arrival : 20% of the first day accommodation rate
* On the day of arrival : 80% of the first day accommodation rate
* No-show : 100% of the accommodation rate

If your reservation is made through travel agency, please ask them about the cancellation policy.

Basically, check-in time is 2:00pm and check-out time is 11:00am. It will be changed depending on your reservation plan.

When you arrive earlier than 2:00pm, we keep your luggage.
When you check out later than 11:00am, we will ask you to pay an extra charge as below.
* until 3:00pm … 30% of room charge
* until 5:00pm … 50% of room charge
* after 5:00pm … 100% of room charge
(Room charge will be a rack rate)
(You might not be allowed to check out later depending on the situation)

Yes, we keep your luggage anytime before check-in time and after check out.

No, we are opened 24 hours. Please leave your room key when you go out everytime at the front desk.

Yes, we are opened 24 hours, so you can check in anytime. Please inform us if you arrive later than the time you have already told us.

We are sorry, but English TV program is not available.

We have a cold storage unit(*1) in the guest room. Please turn it on when you use it as we normally turn it off for saving electricity.
(*1)cold storage unit is a device used to maintain the temperature of items that are already cold. It does not have the function to cool items at room temperature. If you would like to use a refrigerator, we can store your items in the refrigerator located in the back office at the front desk, so please let us know at the front desk.

If your child is under 6 years old, your child can sleep with you on your bed for free. Please bring pajamas and other amenities for your child.

Yes. There is only oen cylinder key for each room.

We are sorry, but we do not accept it. Please check the availability each time.

Yes. It costs 1,815(accommodation tax 200 yen will be also charged) per night. We can provide a crib only in Twin room, Triple room or 4 beds room. Please inform us in advance when you need it.

No. There is a unit bath in each room, and that is the only bathroom in a hotel.

We change a pillow and a duvet to non-feather one. Please inform us in advance.

We are sorry, but there are only guest rooms.

The restaurant opens between 7:00am to 10:00am(last call at 9:30).It might be changed depending on the situation.
Currently, breakfast is only available in Western style. There is no prospect for the resumption of Japanese breakfast. Thank you for your understanding.

Yes. It is not necessary to make a reservation. Please go to the restaurant and order there directly.

We are sorry, but we can only serve you breakfast in the restaurant.

Yes. Each room has free WiFi service. The ID&Password for Wi-Fi is on the table in the room.

Yes. We keep your luggage until you check in. Please write a reservation name, check-in date and the address as below on shipping label. Valuables and dangerous items and cash-on-deliverly are not acceptable.
Hotel Gimmond Kyoto, 595, Kikkoya-cho, Nakagyo-ku, Kyoto-shi, Post code : 604-8105
Tel 075-221-4111

Yes. It costs 1,000～1,500 yen per item. You need to apply by 10:00am, then you can pick up it between 2:00pm to 8:00pm on the same date.

Yes. Sending a fax costs a fee for sending and 100 yen as a handling charge. Making a copy costs 20 yen for black-and-white printing, and 60 yen for color printing.

Yes. When you need it, please let us know in advance because we only have one.

Yes. We have a vending machine at the elevator hall on the 2nd floor, and a microwave in front of the elevator on the 1st floor.
You can get ice cubes at the front desk.

Yes. We keep it in a safe-deposit box at the front desk.

We are sorry, but there is not a washing machine in a hotel, however we have laundry service. There is a laundry bag and a order sheet in a desk drawer in the guest room. In addition, there is a laundromat which is 5 minutes away from hotel.

It takes 3 minutes from Exit 3-1(Stairs). Walk straight from Exit 3-1 after you get out the exit, then you will see the hotel on your right hand side on the corner before the 4th street from the exit.
Next to the Exit 3-1, there is also the elevator entrance Exit 3-2. Please use it if you have a lot of luggage.

Take a subway Karasuma Line towards Kokusai Kaikan and get off at Karasuma Oike which is 3 stops away from Kyoto station. If you take a taxi, it takes 15 to 20 minutes and it costs around 1,500 to 2,000 yen from Kyoto station.

We are afraid that we do not have a parking space for car. We can show you a coin operated parking nearby. We keep your bycycle at free space of a staff entrance.

We are sorry, but we do not have a shuttle service. Please use a public transportation.

Yes. There are 3 convenience stores which is 1 to 2 minutes away.

Yes. There are some restaurants such as Japanese, Sushi restaurant, Italian, Bakery, Coffee shop and more.

Yes. There is a ticket vending machine at the elevator hall on the 1st floor. We sell One-day Pass for Bus&Subway for adult. If you need the pass for child, please go to the information office at Karasuma Oike station near the hotel.

The Pajamas and slippers in your room can be used only in a room.