ホテルギンモンド京都

Japanese

Frequently Asked Questions

宿泊・客室

Can I smoke in the room?

No. All of our guest rooms are Non-smoking.
Please use smoking space on the 1st floor at the lobby.

About Cancellation Policy

If you wish to cancel your reservation,
please advise us 48hours prior to your arrival date.
Late or un-notified cancellation may incur cancellation charge as follow:

  • One day before of arrival : 20%of the first day accommodation
  • On the day of arrival : 80%of the first day accommodation
  • No-show : 100%of the accommodation
Check in / Check out time
  • Check in : 14:00
  • Check out : 11:00
Is the Hotel open 24hours a day?

Yes. The Hotel and reception are open 24 hours,
contact the reception for any inquiry at anytime.

Please leave the room key at the reception before go out.
Guest can check-in late as long as we are notified
so please contact us in case of arriving late.

食事・レストラン・バー

About Breakfast

There are two restaurants at the Hotel.

  • 1st floor-Italian Restaurant [Bella Rossa Daniel’s ]
  • Basement floor-Japanese Restaurant [Tyoujiya]

Opening Hours for Breakfast: 7:00a.m.~9:30a.m.
Breakfast is served with set menu at both restaurants.

If breakfast is not included in your accommodation plan,
please still feel free to have breakfast without any reservations
and payment can be made directly at the restaurant.

ホテルサービス

Is internet connection available?

Free High-speed internet is available in all the guest rooms.

Simply plug in the provided LAN cable in the room and connect to the internet.

Can I check my baggage before check in time or after check out?

We keep baggage in the cloak room before check in time and after check out.

There is no time limit to keep baggage after checking out so please enjoy beautiful time in Kyoto.

アクセス・駐車場

How can I reach to the Hotel from near-by station?

The most convenient transportation is using subway KARASUMA line from JR Kyoto station.
Please get off at KARASUMA-OIKE station which is the 3rd stop from Kyoto station.
Please look for an exit No. 3-1 simply walks straight as you come out from the exit and the Hotel is located on the right side about 2 min. from the station.

How long and How much does it cost from JR Kyoto station by taxi?

It usually takes about 15min, and the cost is around 1,000JPY~1,500JPY.

Please tell Hotel name GIMMOND to the taxi driver and most of the time they know where the Hotel is.
If they do not know, please tell Hotel address which is Oike- Takakura with Hotel name.

宿泊予約

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Frequently Asked Questions

HOTEL GIMMOND KYOTO

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